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Our Guarantees

We’re passionate about bringing you great wedding supplies at affordable prices. We created our Price Match Promise so you know you’re getting the best prices possible, and our Price Lock policy makes sure you get the same great rate up until the day of your wedding.


If you ever have questions, please contact our Minneapolis-based customer service at [email protected].
 
 

The Lowest Price Promise
We promise you’re getting the best price, period, including shipping, on your order.

How It Works
If you find a lower price on one of our items, we’ll beat it by $10, even if the other site has a coupon!

Request A Price Match
Click Here to make your Price Match request. We’ll ask which item you’re price matching and where you found your lower price. Then, we’ll verify the lower price and contact you for your price adjustment. 

We generally respond to requests within 1 business day, but usually it's within an hour.

Price Match Policy
Price Match is available for orders over $80. To be eligible for Price Match, the item must be identical, in stock, available for immediate shipping, and the competitor's price must be current.

Price Match excludes liquidation, clearance, going out of business, and auction sales. Any shipping and handling charges, sales tax, set-up, and other miscellaneous fees will be taken into account. Price Match cannot be combined with any of our other offers or discounts.

Our staff reviews all Price Match requests by hand. We may deny a request if we believe that the claim is fraudulent, made in bad faith, based on a printing or website pricing error, or does not meet our Price Match criteria. If we’re not able to provide you a price match, we’ll always let you know why.

 

FREE Glass Breakage Insurance

Our Insurance

We triple-pack our glasses to make sure they don't break. However, sometimes Fedex likes to play soccer with our boxes.  We are the ONLY wedding favor site to provide all of our customers with Insurance on any glass they buy from us.

How our Insurance works

1) Order over $25 of any glass item and get automatic coverage

2) Check your delivery with SEVEN days

3) If you find any damage, fill out this form

4) We'll refund you up to $25 for broken glass

Psssst.  We recommend you order a few extra so you don't have to go through the headache of reordering!

 

Shipping Guarantee

Our Money-Back Shipping Guarantee

We know your event is important, so we work hard to get your package delivered as fast as possible.  Using our proprietary delivery prediction system, we guarantee your gifts will arrive on time....or shipping is FREE.

How our Shipping Guarantee Works

1) Get Delivery Date(s) for any item by tapping on "Ship Times" or by adding an item to your cart

2) See our promised "Delivery Date(s)" when you order. 

3) If we don't deliver your package by the Delivery Date(s) we promised, we'll refund your shipping charges. 

How to File a Claim

If your shipment didn’t arrive on time and met the conditions of our Shipping Guarantee, we’d be happy to refund your shipping costs. Our Delivery Dates may be a range, if it is, we commit to delivery by at least the last day in that range  Please fill out this form so we can process your request.

CLICK HERE TO FILE A CLAIM

Still want even more details and the legal nitty-gritty? Click here

 

 

where savvy brides shop
"Great customer service & amazing value! You cannot beat this price, trust me - I shopped around. Also, they arrived quickly, with no issues! Would definitely buy from Wedding Favors Unlimited again! Thank you!" ~Kristine Read more customer testimonials