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Q. How can I review my personalized coasters after I already selected submit? - Chanel, OZONE park |
A. Unfortunately, once the order is submitted, you can no longer review the personalization you chose. However, if you have the order #, just send a request to our customer service associates and send an email to [email protected] - Jennifer *Customer Advisor* Jul 28, 2021 |
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Q. How many coasters come in a pack? Just one? - Kay Harris, Yonkers, NY |
A. the Personalized Special Occasion Glass Coasters are sold per each. Bulk shipped - Jeanne *Customer Advisor* Mar 11, 2020 |
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Q. We are planning a 50th Vow Renewal in Ireland & are researching favors.
Several choices of gold. Which would be most appropriate?
How heavy are they? Could they be directly mailed to Ireland. I think if I order, it would be about 75 so need to cost post there vs dividing them up for us to carry in several family suitcases.
Is there a design you would recommend? - Kathy, Rohnert patk, ca 94938 |
A. The weight of each Personalized Special Occasion Glass Coaster is 0.170 lbs. I'm sorry we can't ship outside the U.S. Also, you can use our personalization tool and choose from the designs we have listed. You can play around with the tool and see the preview to check which one suits your theme. - Rechelle *Customer Advisor* Feb 7, 2020 |
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Q. If I wanted the same design in two colors, would I have to pay the set up fee twice? - Lisa, Miamisburg, Ohio |
A. Yes, set up charge is charged per item added in cart - Rechelle *Customer Advisor* Aug 9, 2019 |
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Q. Are we able to upload our emblem on the coasters? - Lowanda, Goldsboro, North Carolina |
A. Only the design options listed on our site are available. I'm sorry, we're not able to accept other images, photos or logos. - Rechelle *Customer Advisor* Jul 25, 2019 |
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Q. What is the shipping and handling charge approximately for 75 personalized coasters? - Debbie Krantz, Cincinnati, Ohiio |
A. Shipping depends on the location too, you can enter your zip code in the delivery time section below the product description to get the estimate shipping cost. - Rechelle *Customer Advisor* Jul 12, 2019 |
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Q. I will like to know if the personalized coasters comes in individual boxes? - Juliana, Brooklyn, New York |
A. You can add a gift box for an extra fee of $0.35 each - Rechelle *Customer Advisor* Jul 2, 2019 |
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Q. I am ordering approximately 90 glass for the item Personalized Special Occasion Glass Coasters and was wondering the shipping weight on this as it will determine where I am shipping them to for a baby shower? - Sharon, Bradenton, Florida |
A. The individual shipping weight of the Personalized Special Occasion Glass Coaster is 0.17 lbs. - Rechelle *Customer Advisor* Apr 6, 2019 |
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Q. I have an image with text that I would like to use. Is that possible? - Denise, Montgomery, Alabama |
A. Only the design options listed on our site are available. I'm sorry, we're not able to accept other images, photos or logos for this Personalized Special Occasion Glass Coaster. - Rechelle *Customer Advisor* Feb 12, 2019 |
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Q. what sie are the coasters - Normine, Stafford |
A. The size of the Personalized Special Occasion Glass Coaster is 3.5" square. - Rechelle *Customer Advisor* Feb 10, 2019 |
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Q. Can text be added to the designs? - Normine, Stafford, Virginia |
A. Yes, you can add a text on this Personalized Special Occasion Glass Coaster and there is a limit of characters per text line. You can add up to 3 text lines. - Rechelle *Customer Advisor* Feb 3, 2019 |
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Q. CAn the coasters be personalized for an event other than a wedding? I'm chairing an anniversary for an organization and woud like to do 200 glass coasters with their emblem. - Normine, Stafford, Virginia |
A. Yes, we have other designs other than wedding but only the design options listed on our site are available. I'm sorry, we're not able to accept other designs. - Rechelle *Customer Advisor* Feb 3, 2019 |
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Q. Can I use my own design? - Margaret, Huntsville, Alabama |
A. I'm sorry, you can only choose from the designs we have listed online and we're not able to accept other images, photos or logos for these Personalized Special Occasion Glass Coasters. - Rechelle *Customer Advisor* Jan 22, 2019 |
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Q. Hi! Is it possible to do a completely custom design on the glass coasters? - Zainab, San Diego, California |
A. You can only select from the designs we have listed online. You'll see the designer tool/"personalize now" tab after adding the Personalized Special Occasion Glass Coasters in your shopping cart. - Rechelle *Customer Advisor* Nov 5, 2018 |
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Q. Hi! Is it possible to do a completely custom design on the glass coasters? - Zainab, San Diego, California |
A. You can only select from the designs we have listed online. You'll see the designer tool/"personalize now" tab after adding the Personalized Special Occasion Glass Coasters in your shopping cart. - Rechelle *Customer Advisor* Aug 27, 2018 |
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Q. Will I be able to see a sample of the coaster before you begin work? Just want to make sure it has the correct information and I didn't make any mistakes. - Linda, Nitro, West Virginia |
A. After adding the Personalized Special Occasion Glass Coasters to your shopping cart, click on a button called 'Personalize Now.' This will allow you to see a preview of your selections and should auto-fill in the cart once you're done. - Rechelle *Customer Advisor* Jul 9, 2018 |
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Q. I would like to order 55 coasters but I need them by July 13, 2018 for a surprise 70th birthday party. Is this possible? I also have my own design ready to submit. - Lucinda, Baltimore, MD |
A. Once you either add the coasters to your cart with your destination zip code or use the Ship Times button below the description, we will then provide the delivery dates. We also cannot accept outside artwork/images for the printing of the Personalized Special Occasion Glass Coasters at this time and can only process with the template designs provided on our site. - Sara *Customer Advisor* Jun 27, 2018 |
