Kim in customer service was just great when I called to inquire about a mishap with the tracking number giving me concern that my order was being delivered to PA instead of NJ. She called me back within 10 minutes with the right number and within an hour of that I received my order! I wish I could have talked to her directly to thank her for all her help so I will do that here. THANKS KIM.........YOU WERE GREAT!!!! I would recommend this company over and over again!
Although I shop on-line a lot, I must admit I am still leery when it comes to ordering on-line with a company I have never heard of or used before. I typically call 1st to ask questions. So true to form, I called. The representative was very friendly and put my mind at ease about the delivery dates shown as I was ordering last minute. I also called after hours once and left a message and received a return call bright and early the next morning with an answer! I wish their hours of operation were longer, but I think that's just a symptom of my being used to being about to do everything on-line no matter what time of day. Other that I will definitely be using their services again and again! I am already planning my next even with their favors in mind!
"Great customer service & amazing value! You cannot beat this price, trust me - I shopped around. Also, they arrived quickly, with no issues! Would definitely buy from Wedding Favors Unlimited again! Thank you!" ~KristineRead more customer testimonials